About the Role
You will enjoy working as part of a small friendly team in a busy office. You will be responsible for collecting outstanding monies for professional services work from valued clients with whom we have long standing professional relationships. The role includes:
- Credit vetting of new and existing clients
- Calls to clients to chase debts;
- Sending copy invoices and statements;
- Statement reconciliations;
- Maintenance of sales ledger and notes against accounts;
- Liaison with the directors and staff in the business to resolve issues preventing payment of our accounts, including visits to offices where beneficial;
- Handling debt recovery with solicitors where necessary;
- Advising Directors on appropriate courses of action and available options to recover outstanding debts;
- Reporting on departmental statistics and individual cases for the Finance Director and Board members.
About the candidate
You will be a confident, professional individual able to prioritise your work well with excellent communication and persuasion skills.
Key Competencies
Skills
- Excellent communication skills
- Computer literate
- Good knowledge of MS Office, e-mail and internet
- Good knowledge of debt collection procedures and legal options to recover debts
- Excellent time keeping
- Ability to work under pressure
- Strong attention to detail and high level of accuracy
- Ability to work unsupervised
- Flexibility
- Self motivated and able to use own initiative but also being aware when to seek approval and advice
Qualifications
- None - necessary experience is more relevant
Personal Qualities:
- Professional
- Organised
- Efficient
- Personable
- Tenacious
Experience
- Experience in credit control (a relevant amount in credit control or related roles)
- Professional services and construction industry experience would be an advantage
- Relevant experience of business to business environment and collecting cash whilst retaining client relationships (ie not consumer credit control or debt recovery agency work)
- Exposure to blue chip client base
- Experience in multi site environments and with director level staff
Closing Date for applications for this role will be 14th April 2009